There’s no such thing as a free lunch. It’s one of the saddest facts in my life, right up there with my insane student debt and the realization that Taylor Swift will probably never talk to me. But there’s good news! I just saved a bunch of money by switching to… no, I’m kidding. The real good news is that, while lunch may not be free, Customer Relationship Management software can be! Free stuff is exciting! Free CRM comes in two categories – free, but limited (also known as freemium), and open source. So the free, but limited versions offset caps on the amount of free users, contacts, storage, extra features, or some combination thereof. Open source, on the other hand, offers an unlimited, fully functional CRM to users. The caveat is that your company needs a person (or team) who can install and configure the CRM. Of course, because of this, open source CRM is extremely customizable, which is nice. Most open source CRM companies also offer a preconfigured version and/or ins...
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